boards.greenhouse.io · posted 2026-08-26
Associate, Phone Support - DACH
Bitpanda · Vienna · L1 · hybrid
Compensation not disclosedView original ↗
Summary
Bitpanda seeks a Phone Support Associate for their new Vienna-based Operations division, focusing on DACH customer service with hybrid work flexibility and stock options.
Responsibilities
- Provide phone, ticket, and live chat support to users.
- Collaborate with manager to meet team targets.
- Analyze user feedback for product insights.
- Identify process improvements.
- Partner with departments to boost NPS.
Details
- Industry
- fintech
- Stage
- growth
- Arrangement
- hybrid
- Languages
- german, english
Benefits
equitybonusremotevacation dayslearning budgetmental healthgymrelocation