bunq.recruitee.com · posted 2026-08-21
Chargebacks Expert
bunq · Amsterdam · L3 · hybrid
Summary
bunq seeks a Chargebacks Expert in Amsterdam, NL, to manage disputes and leverage AI for process improvement, offering hybrid work and a learning budget.
Responsibilities
- Own operational playbook and decision framework for chargebacks.
- Define and track operational performance metrics.
- Leverage AI/automation for submission, investigation, and updates.
- Conduct gap analyses and create corrective action plans.
- Optimize user-facing chargeback flow and communication.
- Ensure compliance with payment regulations and card scheme rules.
Tools
macbook
Details
- Industry
- fintech
- Stage
- unknown
- Arrangement
- hybrid
- Languages
- english
- Learning budget
- €1,500
Benefits
learning budgetgymremotehealth insurancepensionequity offeredrelocationbonus offered