weworkremotely.com · posted 2026-08-10
Lithic: Senior Dispute Analyst
Unknown company · L3 · remote
Compensation not disclosedView original ↗
Summary
Lithic seeks a Senior Dispute Analyst to manage card dispute lifecycles, test AI tools, and improve processes. Remote US-based role with competitive salary and benefits.
Responsibilities
- Own dispute lifecycle: intake, investigation, chargebacks, resolution.
- Author, maintain, and improve dispute SOPs.
- Test, deploy, and tune agentic investigation solutions.
- Document context and develop skills for AI tooling.
- Handle complex dispute scenarios and exceptions.
- Develop representment strategies and analyze trends.
- Define and report KPIs for the disputes program.
- Partner with Product and Engineering on dispute requirements.
Tools
privacy-com
Details
- Industry
- fintech
- Arrangement
- remote
- Languages
- english