ottonova.jobs.personio.de · posted 2026-05-13
Customer Support Agent - private Krankenversicherung (m/w/d)
ottonova · Munich · L2 · hybrid
Summary
ottonova, a digital private health insurer, seeks a Customer Support Agent in Munich to handle customer inquiries, process claims, and improve support processes.
Responsibilities
- Handle customer inquiries via phone, email, or chat.
- Process health insurance claims and policy-related matters.
- Support customers with app-related questions and digital services.
- Coordinate with other departments for customer journey.
- Contribute to improving service processes and knowledge base.
Tools
appwissensdatenbank
Details
- Industry
- healthtech
- Stage
- growth
- Arrangement
- hybrid
- Languages
- german, english
- Vacation
- 30 days
Benefits
health insurancepensiongymvacation dayslearning budgetremoteother