jobicy.com · posted 2026-08-11
Senior Software Engineer, Backend (AI Agent Integrations)
Unknown company · Backend Engineer · L3 · remote
Summary
Backend Senior Software Engineer for AI Agent integrations at Cresta, a Series C AI company focused on customer experience.
Responsibilities
- Build scalable backend services integrating AI agents with CCaaS.
- Manage real-time conversation state, context, and session.
- Implement seamless AI-to-human handoff with context transfer.
- Develop secure integrations with CCaaS APIs.
- Collaborate with ML engineers and AI researchers.
- Ensure high availability and low latency.
- Implement enterprise security best practices.
Skills
Tools
ccaaml
Details
- Industry
- ai
- Stage
- series c
- Arrangement
- remote
- Languages
- english