careers.snowflake.com
Senior Technical Support Engineer, Observe by Snowflake | Engineering | Snowflake Computing
Snowflake Careers · Zurich · L3 · onsite
Summary
Snowflake seeks a Senior Technical Support Engineer in Zurich to provide expert support for their Observe product, focusing on complex technical issues and customer escalations.
Responsibilities
- Provide technical support for the Observe by Snowflake product.
- Troubleshoot and resolve complex technical issues.
- Manage customer escalations and drive to resolution.
- Collaborate with engineering and product teams.
- Document solutions and knowledge base articles.
Tools
snowflake
Details
- Industry
- b2b saas
- Stage
- public
- Arrangement
- onsite