greenhouse.io · posted 2026-08-18
Support Associate (Part-Time)
Wolt - English · Warsaw · L1 · remote
Summary
Wolt seeks a part-time Support Associate in Warsaw, Poland, to assist customers and partners remotely, offering development opportunities and a comprehensive benefits package.
Responsibilities
- Support customers, couriers, restaurants, and stores via chat, email, phone.
- Execute daily tasks according to processes and standards.
- Manage time and prioritize effectively.
- Proactively seek improvements for customer service quality and speed.
- Work towards KPIs like CSAT and response time.
Skills
Tools
live-chatemailphone
Details
- Industry
- marketplace
- Stage
- growth
- Arrangement
- remote
- Languages
- polish, english
- Vacation
- 26 days
Benefits
health insurancepensiongymmental healthvacation daysbirthday offwolt creditsparental leave