jobs.lever.co · posted 2026-07-22
Renewals Manager, Global Scaled Customer Success - Toronto
pigment · FR · Customer Success Manager · L2 · hybrid
Compensation not disclosedView original ↗
Summary
Pigment is hiring a Renewals Manager in Toronto to drive customer retention through end-to-end renewal lifecycle management and commercial negotiations.
Responsibilities
- Manage high-volume renewal process, including forecasting and execution.
- Analyze customer health to identify and mitigate churn risks.
- Collaborate with CS and Sales on customer strategies.
- Prepare renewal proposals and negotiate terms.
- Maintain accurate CRM data for forecasting.
- Optimize commercial structures for multiyear deals.
- Contribute to scalable renewal playbooks and processes.
Skills
Details
- Industry
- b2b saas
- Stage
- growth
- Arrangement
- hybrid
- Languages
- english
Benefits
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