boards.greenhouse.io · posted 2026-07-31
Customer Success Manager
Typeform · DE · Customer Success Manager · L2 · remote
Summary
Typeform is hiring a remote Customer Success Manager to help enterprise clients achieve goals with their form-building SaaS product.
Responsibilities
- Partner with customers to understand needs and coach on goals.
- Introduce opportunities to expand usage and optimize experiences.
- Monitor customer health, usage metrics, and progress.
- Assist customers who fall out of engagement cadences.
- Identify expansion opportunities and close renewals.
- Deliver account reviews and trend information.
- Collaborate across teams for a smooth customer journey.
Tools
slackzapierhubspot
Details
- Industry
- b2b saas
- Stage
- unknown
- Arrangement
- remote
- Languages
- english
Benefits
equitybonushealth insurancerelocation