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Director, Technical Support Engineering | Datadog Careers
Datadog Careers · L5 · hybrid
Compensation not disclosedView original ↗
Summary
Datadog seeks a Director of Technical Support Engineering in LATAM to lead and scale regional teams, focusing on operational excellence and customer outcomes.
Responsibilities
- Lead and scale technical support engineering in LATAM
- Evaluate and launch new support locations in LATAM
- Manage team metrics and performance
- Provide strategic guidance to managers on projects
- Lead regional hiring efforts for top technical talent
- Ensure successful onboarding and development of engineers
- Drive projects to improve team productivity and process
- Collaborate on high-priority escalations and incidents
Tools
datadog
Details
- Industry
- b2b saas
- Stage
- growth
- Arrangement
- hybrid
Benefits
equitybonuspensionremotevacation dayslearning budgethealth insurancerelocationgymmental health