arbeitnow.com · posted 2026-08-14
Founding Customer Support Engineer
comstruct ICT · Munich · L1 · onsite
Summary
Comstruct ICT seeks a Founding Customer Support Engineer in Munich to manage post-go-live customer integrations and data flows, leveraging AI for support automation.
Responsibilities
- Own customer inquiries end-to-end.
- Automate support with internal AI agents.
- Ship fixes via pull requests and configuration changes.
- Identify and eliminate recurring issues.
- Build support foundation: playbook, macros, help center.
- Report on support metrics to stakeholders.
Skills
Tools
sap
Details
- Industry
- b2b saas
- Stage
- seed
- Arrangement
- onsite
- Languages
- german, english
Benefits
equityrelocationgymmental health