greenhouse.io · posted 2026-07-23
Customer Success Manager
Mentimeter · SE · Customer Success Manager · L3 · hybrid
Compensation not disclosedView original ↗
Summary
Customer Success Manager for a Sydney-based enterprise SaaS company, focusing on strategic accounts and executive relationships.
Responsibilities
- Align usage to business outcomes and KPIs.
- Build and maintain structured success plans.
- Lead conversations with senior stakeholders.
- Adapt in real-time and steer discussions.
- Challenge customers constructively.
- Build multi-threaded relationships.
- Spot risk signals and drive mitigation.
- Expand cross-departmental adoption.
Details
- Industry
- b2b saas
- Stage
- growth
- Arrangement
- hybrid
- Languages
- english