greenhouse.io
Enterprise Customer Success Manager - Chicago/Denver
Unknown company · US · Customer Success Manager · L2 · hybrid
Summary
Datadog is seeking an Enterprise Customer Success Manager with 3+ years of experience to drive product attachment and manage relationships with strategic customers, offering a hybr
Responsibilities
- Orchestrate internal teams to understand customer goals
- Build and maintain executive relationships for value delivery
- Lead QBRs and strategic reviews
- Analyze adoption and usage trends to quantify value
- Position Datadog as a critical observability platform
- Own and project manage customer onboarding process
- Collaborate cross-functionally with various teams
- Align customer objectives to platform offerings
Skills
Tools
datadog
Details
- Industry
- b2b saas
- Stage
- public
- Arrangement
- hybrid
- Languages
- english
Benefits
equitybonuspensionhealth insurancedental insurancepaid time offfitness reimbursementmentorshiplearning budgetemployee stock purchase planmental health