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Senior Technical Account Manager

Unknown company · KR · L3 · hybrid

Compensation not disclosed★ EUpaid rank 14View original ↗

Summary

Cloudflare is seeking a Senior Technical Account Manager in Seoul (hybrid) to provide high-touch technical guidance and operational support to its largest Enterprise customers.

Responsibilities

Own post-sales technical support for Enterprise customers in South Korea
Act as architectural governance partner, identifying security gaps and bottlenec
Align technical solutions with customer roadmaps and business objectives
Provide clear written and verbal technical updates and recommendations
Maintain understanding of customer environments for proactive issue resolution
Conduct Quarterly Support Reviews and provide actionable customer feedback
Leverage AI-driven tools for operations optimization and documentation

Skills

technical-support customer-advocacy network-performance security-posture resilience operational-maturity troubleshooting incident-management architectural-governance risk-assessment gap-analysis performance-optimization configuration-management ai-driven-tools data-analysis security-baselines compliance-standards

Details

Industry: cybersecurity
Stage: public
Arrangement: hybrid