greenhouse.io
Account Manager (HVM) - Italian
Unknown company · Barcelona · Customer Success Manager · L2 · onsite
Summary
SumUp is hiring an Italian-speaking Account Manager based in Barcelona to manage high-value merchant accounts, focusing on activation, retention, and growth, with explicit perks li
Responsibilities
- Manage full merchant lifecycle for high-value accounts
- Conduct discovery calls and ensure smooth merchant activation
- Deliver tailored product training sessions
- Monitor transactional data and key account metrics
- Upsell and cross-sell relevant SumUp products
- Liaise with internal teams to resolve merchant issues
- Conduct proactive retention activities and campaigns
Details
- Industry
- fintech
- Stage
- growth
- Arrangement
- onsite
- Languages
- english, italian
- Learning budget
- €2,000
Benefits
restaurant ticketsdiversity inclusionlearning budgetsabbaticalreferral bonus