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Customer Success Manager (Dutch speaking)
Unknown company · Amsterdam · Customer Success Manager · L3 · onsite
Summary
Pleo is hiring a Dutch-speaking Customer Success Manager in Amsterdam with 5+ years of experience to manage customer portfolios, drive product adoption, and prevent churn for a fin
Responsibilities
- Drive product adoption and customer value through targeted programs
- Align customer objectives with product capabilities, tracking KPIs
- Utilize health scores to proactively identify and mitigate churn risks
- Communicate product releases and process updates to stakeholders
- Disseminate customer insights to product and operations teams
- Manage a high-volume customer portfolio with consistent engagement
- Develop skills in fintech best practices and take on new challenges
Skills
Tools
hubspotvitallyslacknotion
Details
- Industry
- fintech
- Stage
- growth
- Arrangement
- onsite
Benefits
lunch allowancehealth insurancevacation daysmental healthparental leave