weworkremotely.com · posted 2026-06-30
Supportyourapp: (fluent German & English) L1 Customer Support Consultant (EU Remote)
Unknown company · RO · Customer Success Manager · L1 · remote
Compensation not disclosedView original ↗
Summary
SupportYourapp seeks a German/English-fluent L1 Customer Support Consultant for a remote EU role, emphasizing problem-solving and customer relations.
Responsibilities
- Deliver customer support via email, calls, and chats
- Build and maintain customer relationships
- Resolve customer issues efficiently
- Escalate complex issues to appropriate teams
- Apply customer happiness practices
- Maintain understanding of client solutions and KPIs
Tools
google-workspacemicrosoft-365
Details
- Industry
- b2b saas
- Stage
- unknown
- Arrangement
- remote
- Languages
- german, english
Benefits
remotehealth insurancelearning budget