boards.greenhouse.io
Client Onboarding Specialist - Finance
Unknown company · AR · L2 · hybrid
Summary
This role is for a Client Onboarding Specialist in Finance at Mediaocean, focusing on delivering world-class customer experience for their Prisma financial suite of products and se
Responsibilities
- Perform needs assessments for customer implementations and migrations
- Prioritize and schedule activities to meet targets and facilitate meetings
- Understand accounting workflows to guide on Prisma functionality
- Identify best practices to enhance customer experience and understanding
- Contribute to account planning, identifying adoption opportunities
- Identify and mitigate customer adoption risks with solutions
- Document feature requests and negotiate expectations
- Collaborate on product roadmap recommendations and workflow solutions
Skills
Tools
zendeskjirasalesforce
Details
- Industry
- media
- Stage
- growth
- Arrangement
- hybrid
Benefits
unlimited vacationinflation updateslunch credithealth insuranceenglish lessonsgyminternet coverageparental leavelearning budgethybridpet friendlysnacks