greenhouse.io · posted 2026-07-30
SSC Support Manager-Remote
Wolt - English · RO · L2 · remote
Compensation not disclosedView original ↗
Summary
Wolt seeks a remote Support Manager for their Romanian Shared Service Center to lead a team and improve customer experience. Requires 3-5 years people leadership.
Responsibilities
- Drive customer and partner satisfaction.
- Lead, coach, and develop a team of Support Leads.
- Execute improvements to enhance support experience.
- Analyze operational data and customer feedback.
- Collaborate with Content, Training, and Quality teams.
- Implement new ways of working.
- Build partnerships with business stakeholders.
Skills
Details
- Industry
- marketplace
- Stage
- growth
- Arrangement
- remote
- Languages
- english, romanian