quinyx.teamtailor.com · posted 2026-07-03
German Speaking Customer Support Advisor
Quinyx · Stockholm · L2 · hybrid
Compensation not disclosedView original ↗
Summary
Quinyx seeks a German-speaking Customer Support Advisor in Stockholm for a hybrid role assisting customers with complex workforce management software issues.
Responsibilities
- Own support cases via email and phone end-to-end.
- Investigate customer issues and identify solutions.
- Escalate cases to developers, CSMs, or implementation.
- Balance and prioritize live ticket caseload.
- Communicate fluently in German and English.
- Provide product feedback based on customer interactions.
Details
- Industry
- b2b saas
- Stage
- growth
- Arrangement
- hybrid
- Languages
- german, english
Benefits
vacation daysgymhealth insurancepension